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Cancellation-Cover Standard
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Hotel Cancellation
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Hotel/landlords

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  • As a landlord or tourist organisation and/or tourism association, you are constantly confronted with cancellations. This almost always takes place at short notice – often at too short of notice in order to be able to limit the damages by arranging another rental.
    In order to avoid frustrating or losing the guest, you are forced to bite into the sour apple and refrain from your revenue in favour of good will – or you end up losing the guest by charging them for the cancellation.
    It does not have to be this way!
    If the guest is insured and cancels Europäische Reiseversicherung will reimburse you for your losses – and your good relationship with your guest will be preserved!

    You will find all insured reasons for cancellation within the respective insurance description.

  • As a landlord or tourist organisation and/or tourism association, you can choose from three cancellation policies to offer your guest:

    Hotel Cancellation
    “Good and affordable”, a pure cancellation product with a 20 % excess.
    The Hotel Cancellation can be taken out for trips costing up to € 5,000.-.

    Hotel Cancellation Plus
    In addition to cancellation, also includes the following services: trip curtailment, delayed arrival, involuntary extension of holiday as well as search and rescue costs including helicopter rescue.
    The Hotel Cancellation Plus can be taken out for trips costing up to € 10,000.-.

    Hotel Cancellation Premium
    In addition to the benefits of Hotel Cancellation Plus, this insurance also includes special cover and extensive benefits following an accident, such as transport to hospital, the cost of initial medical treatment, home transport or additional return travel costs, collection of vehicle following loss of driver and plaster cast payment.
    In addition, further 21 reasons are covered in the event of the cancellation or curtailment of a trip, for example illness of care personnel, of work colleagues, illness of dog or cat and many more.
    The Hotel Cancellation Premium can be taken out for trips costing up to € 15,000.-.

    You can also offer guests who require a visa the Welcome-to-Austria option.
    This provides your guests with a visa without you having to issue an “invitation and sign a declaration of obligation.

  • You can choose out of following options:

    Option „Link“ – Conclusion by the guest

    We will send you a link, provided with your agent number, which you can place on your website and/or in your e-mail booking confirmation.

    You point out to your cancellation conditions on your website or in your booking confirmation and refer to the possibility of hedging.

    Your guest is directly routed via a "mouse click" to the insurance conclusion for the selected product and takes out the insurance by credit card payment or direct debit.

    After completion of insurance, your guest will receive an e-mail confirmation including the policy number.

    As our partner, you will receive a commission statement on which the name of the first insured guest, the policy number, the premium and your commissions are can be seen.

    The commission will be transferred to you.

     

    Option „Business Portal“ – The Online-booking-platform for our partners
    Conclusion by the partner
    You get access to our Business Portal from the Europäische or from your regional representative.

    After registration, you select the appropriate product for your guest and take out the insurance.

    Depending on the selected payment option,  you will receive a commission statement on which your commissions are listed.


    „Expert Mode“ – Especially for companies with deposit
    If you have access to the Expert Mode, you can assure your guests in just THREE STEPS:
    1. select a product
    2. enter data/details
    3. download policy as PDF or send it by e-mail

    You will receive a commission statement on which your commissions are listed.

  • For landlords and tourist organisations such as tourism associations, the partnership with Europäische Reiseversicherung is free of charge, contains no risks and has no minimum sales quota.

    You can decide for yourself how intensely you would like to offer the insurance policies!

    In order to receive a broker number, simply fill out our partnership agreement, select the desired offer variants and send or fax us back the signed document.

    You will receive the partnership agreement from your regional representative.

  • Yes. Due to your broker number (e.g. coded link, Access to Business Portal), all insurance conclusions of your guest are clearly assigned.
    The amount of the commission is oriented around the variant with which you offer the insurance policy and the cooperation organisations which you belong to. Your regional representative can tell you the exact amount of your commission.

  • Trust the safety of your guests and your revenue to the market leader!
    With more than 100 years of experience in travel safety, prompt and competent claims settlement, reliability and personal consultation, a partnership with Europäische Reiseversicherung is one-of-a-kind!
    No other insurer offers you an onsite regional representative with free training offers for your reservation team, potential analyses, optimisation consultations, tests of your reservation confirmation and the tourism know-how to tell you how best you can offer insurance protection to your guests!

  • Your regional representative at Europäische Reiseversicherung is available for you for any questions, information or training.



 

Partners, who recommend us:

 

Aktivhotel Alpendorf,
Salzburg, St. Johann

www.hotel-alpendorf.at

 

Read more...

 
 

Partners, who recommend us:

 

Fischerwirt Country Hotel,
Salzburg, Faistenau

www.fischerwirt.net


Read more...

 
 

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Europäische Reiseversicherung AG • Kratochwjlestr. 4 • A-1220 Wien • Tel.: +43 1 317 25 00 • Fax: +43 1 319 93 67 • E-Mail: info@europaeische.at