All information on this insurance product, such as Insurance Product Information document, Coverage description with insured benefits and premiums, Terms and Conditions as well as withdrawal rights, complaints procedure and data processing can be found by clicking Product information.
Due to the current political and military situation, the sanctions, airspace closures and deactivated payment facilities we currently do not offer insurance for travel to Ukraine, Russia or Belarus.
For any trip abroad please inform yourself also about the current country-specific security advices of the Ministry of Foreign Affairs: https://www.bmeia.gv.at/reise-services/laender/
If you take out Event Ticket Cancellation Cover via our Internet site, your insurance policy will be displayed immediately by way of confirmation. You will also receive your policy by email within the following few minutes. In your insurance policy you will find full information on the insurance you have taken out, and the link to the information sheet, so that you can call up full information on the product at any time.
The list of all insured reasons for cancellation can be found in insurance terms and conditions. The most important reasons are:
If an insured event occurs (e.g. a person falling sick), the following insured co-travellers can also cancel:
The Event Ticket Cancellation Cover must be taken out before the start of the booked event. If you take out cover via the Internet site, your insurance policy will be immediately displayed and sent to you by email by way of confirmation.
The insurance must be taken out within 3 days of booking the tickets at the latest. If the insurance is taken out after this date, insurance cover is
only provided for events that occur from the 10th day after the insurance is taken out (excluding accident, death or act of god). Please note the
special provision for "Pregnancy" as the reason for cancellation, under Section 6 subsection 2.3.
please fill in your policy data, it will be transferred together with your GPS-located address in case of emergency
The shortest connection to our emergency center, works even offline without internet access
Reisedoc, 24/7 connection to Austrian medical advice abroad
Simple and quick claims notification