The list of all insured reasons for cancellation can be found in the information sheet. The most important reasons are:
If an insured event occurs (e.g. a person falling sick), the following insured co-travellers can also cancel:
The Event Ticket Cancellation Cover must be taken out before the start of the booked event. If you take out cover via the Internet site, your insurance policy will be immediately displayed and sent to you by email by way of confirmation.
Please note however that if insurance is taken out after the day on which you make your event ticket booking, a “waiting period” applies, i.e. the insurance cover applies only from the 10th day after the insurance has been taken out (except in the case of accident, death or act of God).
For example: if you book your concert ticket in January and take out the Event Ticket Cancellation Cover on 1 March, the cover in respect of cancellation does not start until 11 March.
If you take out Event Ticket Cancellation Cover via our Internet site, your insurance policy will be displayed immediately by way of confirmation. You will also receive your policy by email within the following few minutes.
In your insurance policy you will find full information on the insurance you have taken out, and the link to the information sheet, so that you can call up full information on the product at any time.
All journeys and holidays on record - even offline without data roaming when abroad!
Direct call to operations centre with automatically generated emergency text message with GPS data.
Creditcard and mobile phone lock instructions, travel warning, checklists and more.
Business travellers - travel expenses via app, documents always available