Ms O. books a 3-day city break to Rome. To make sure she is well protected, she takes out a Cancellation+Cover policy.
A week before the longed-for holiday her father has a heart attack and has to stay in intensive care. The holiday is immediately cancelled so that Ms O. can be with her father. The cancellation costs amount to 65% of the cost of the holiday.
The costs, which amount to Euro 725, are paid in full by Europäische Reiseversicherung.
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