The list of all insured reasons for cancellation can be found in the information sheet. The most important reasons are:
With Hotel Cancellation Premium are additional reasons for cancellation covered, such as
If an insured event occurs (e.g. a person falling sick), the following insured co-travellers can also cancel:
Yes - Hotel Cancellation Premium insures the trip booked at the time of conclusion of the insurance - e.g. hotel or rental arrangement. Additionally booked benefits and travel expenses can be insured.
Generally, the insurance should be taken out at the same time as the journey is booked. If the insurance is taken out on the basis of an insurance offer which has been sent with the booking confirmation, insurance taken out not later than five days after the journey is booked is deemed to have been taken out at the same time as the journey is booked.
If insurance is taken out after the day on which you make your travel booking, a “waiting period” applies in respect of cancellation benefits, i.e. the cancellation cover applies only from the 10th day after the insurance has been taken out (except in the case of accident, death or Act of God).
For example: if you book your summer holiday in January and take out travel insurance on 1 March, the cover in respect of cancellation does not start until 11 March.
If you take out cover via the Internet site, your insurance policy will be immediately displayed and sent to you by email by way of confirmation.
If you take out Hotel Cancellation Premium via our Internet site, your insurance policy will be displayed immediately by way of confirmation. You will also receive your policy by email within the following few minutes.
In your insurance policy you will find full information on the insurance you have taken out, and the link to the information sheet, so that you can call up full information on the product at any time.
Hotel Cancellation Premium can also be taken out for business trips.
All journeys and holidays on record - even offline without data roaming when abroad. Business travellers - travel expenses via app
Direct call to operations centre with automatically generated emergency text message with GPS data.
Creditcard and mobile phone lock instructions, travel warning, checklists and more.