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Information and Insurance Conditions

All the information on our insurance products, such as Insurance Product Information document, Coverage description with insured benefits and premiums, Terms and Conditions as well as withdrawal rights, complaints procedure and data processing can be found by clicking the respective link.

Claim files

You will find all information on Report damage & documents. Claim forms (pdf) are listed below for you to download.

Information about fees

Europäische Reiseversicherung AG provides certain services which are not included in the premium of your insurance. These additional expenses are caused by you and we charge fees for these expenses, which are presented here and available for download.

Information about fees (pdf, 203kb)

Detailed information on data processing

Information on target market and sales strategy

Document is available in German

Informationen zu Zielmarkt und Vertriebsstrategie (pdf, 170kb)

Affiliates - Download

Banner and logos for affiliates and partners to download

Logo for Download

Logo RGB – for monitors

Logo CMYK – for print

Business reports download (pdf)

Business reports are available in German:

Produktfolder

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Tele-Traveldoc and Emergency App

Enter your policy number. In an emergency, it will be transmitted along with your current address via GPS tracking
The shortest connection to the emergency call center, works even without internet access
Tele-Traveldoc, a 24/7 connection to the Austrian doctor for quick medical advice when travelling
Simple and quick transmission of a claim

Get the App

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Become part of our newsletter community with more than 60,000 experienced travelers who regularly read our travel tips and information! Find out everything about travel safety and travel preparation, regular travel tips from experts and important events around the world. Note: This service is available in German.

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	europaeische.at
fe_typo_user	Typo3 / Duration of session: IF an agency number or other information that is to be saved, or when the computer saves session data. This is not saved the first time the "bare" domain is called up. What was entered in the calculator for calculating the premium is also saved in the session memory: •durationOfTrip •numberOfInsuredPersonAdult •numberOfInsuredPersonChild •typeOfTransport	session	HTTP	europaeische.at
MultiSession_xxxxxxxxxx	Secure2 Technical session cookie, connection: Secure, expires after one hour. Is required for technical session management. xxxxxxxxxx stands for a randomly generated number. A SessionId that is renewed with each call is saved.	1 hour	HTTP	europaeische.at
compressed_view_mode_xxxxxxx	Additional infos provided open or closed/ duration of session	session	HTTP	europaeische.at

Name	Purpose	Lifetime	Type	Provider
IDE	Contains a randomly generated user ID. Using this ID, Google can recognize the user across different websites across domains and display personalized advertising.	1 year	HTML	doubleclick.net
test_cookie	Is set as a test to check whether the browser allows cookies to be set. Does not contain any identification features.	15 minutes	HTML	doubleclick.net
_gcl_dc	This cookie is set when a user clicks on a Google ad on the website. It contains information about which ad was clicked so that successes such as orders or contact requests can be assigned to the ad.	90 days	HTML	Google
_fbp	Contains a randomly generated user ID and the time of your first visit. Using this ID, Facebook can recognize recurring users on the website and merge the data from previous visits.	90 days	HTML	Facebook
_fbc	This cookie is set when a user reaches the website by clicking on a Facebook ad. It contains information about which advertisement was clicked, so that successes such as orders or contact requests can be assigned to the advertisement.	90 days	HTML	Facebook

Name	Purpose	Lifetime	Type	Provider
_gcl_au	Contains a randomly generated user ID.	90 days	HTML	Google
_gcl_aw	This cookie is set when a user clicks on a Google ad on the website. It contains information about which ad was clicked so that successes such as orders or contact requests can be assigned to the ad.	90 days	HTML	Google
_dc_gtm_UA-15275145-6	Certain data is only sent to Google Analytics a maximum of once per minute. The cookie has a lifespan of one minute. As long as it is set, certain data transfers are prevented.	1 minutes	HTML	Google
_gat_UA-15275145-6	Certain data is only sent to Google Analytics a maximum of once per minute. The cookie has a lifespan of one minute. As long as it is set, certain data transfers are prevented.	1 minutes	HTML	Google
_gac_UA-15275145-1	This cookie is set when a user clicks on a Google ad on the website. It contains information about which ad was clicked so that successes such as orders or contact requests can be assigned to the ad.	90 days	HTML	Google
_ga	Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and merge the data from previous visits.	12 months	HTML	Google
_gid	Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and merge the data from previous visits.	24 hours	HTML	Google

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