Data privacy

Europäische Reiseversicherung AG understands the sensitivity around the processing of data. We handle the data that is sent to us with the utmost care.

Below is shown detailed information about how we process your data when you use our download pages (e.g.

The controller responsible for processing is: Europäische Reiseversicherung AG, Kratochwjlestrasse 4, A-1220 Vienna, Company register number: FN 55418y, Company Register Court: Commercial Court of Vienna, T +43 1 317 25 00

You can contact our Data Protection Officer by email at or by post at the following address: Europäische Reiseversicherung AG, Kratochwjlestrasse 4, 1220 Vienna, addressed for the attention of the "Data protection officer/Datenschutzbeauftragter".


Cookies are files that record certain information about your device when it is connected to the internet. Technically necessary cookies are used to provide functions that are required for you to use our download page as intended.

The purpose of this download page is to provide you with relevant documents (product information sheet, descriptions of services, terms and conditions, rights of cancellation, complaints and information about the use of data) in a clear way in one place for the insurance product of interest.

The following cookies are technically necessary to ensure that the download page can function:

Name: fe_typo_user
Purpose: Typo3 cookie/for duration of the session: IF an agency number or other info needs to be saved or if the calculator stores session data. This is not created when simply accessing the domain. The session memory saves the information entered in the calculator to calculate the premium:
• durationOfTrip
• numberOfInsuredPersonAdult
• numberOfInsuredPersonChild
• typeOfTransport
Duration: Session
Type: HTTP

Name: MultiSession_xxxxxxxxxx
Purpose: Secure2 technical session cookie, for connection: secure, expires after one hour. Technically required to continue the session. xxxxxxxxxx stands for a randomly generated number. A new SessionId is saved each time that the page is accessed.
Duration: 1 hour
Type: HTTP

These cookies are only used by us and are therefore first-party cookies. This means that all the information saved in the cookies is sent back to our website and is not processed by any third-party recipient.

These are technically necessary cookies within the meaning of Section 96(3) of the Austrian Telecommunication Act (TKG); personal data is processed for this purpose on the basis of Article 6(1)(f) GDPR to safeguard our legitimate interest in ensuring that our download page functions without technical issues. You have the right to object to such processing at any time.

Your rights

You can use the above contact details to request access to the personal data that we store concerning you. In addition, under certain circumstances, you may request the rectification or erasure (deletion) of your data. You may also have a right to restriction of the processing of your data and a right to receive the data you have provided in a structured, commonly used and machine-readable format.

You can also lodge a complaint with the Austrian Data Protection Authority, Wickenburggasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, email:

We do not use any automated decision-making, including profiling (according to Article 22 GDPR), on our website.