Here you will find the legally standardized Insurance Product Information Document (IPID) as stand alone document as well as the Complete information document (including the IPID, coverage description with terms and conditions and information regarding data usage, right of withdrawal and complaints procedure).
Mr Johannes E. books a short holiday in Barcelona. He takes out a TravelCover policy to make sure he is fully covered.
However, the trip does not go as planned. During a guided tour Mr E.’s iPhone is stolen from his bag. He reports the theft on site immediately.
The new value of the iPhone, in the amount of Euro 635, is paid by Europäische Reiseversicherung.
TravelCover can also be taken out for business trips. Please note however that TravelCover does not provide any cover for business luggage and manual activities that have to be carried out during the trip for professional reasons.
If you are looking for a product that offers cover in this situation also, we recommend our annual product Annual-Travel+Cover extended with the additional package "Business luggage & manual activity".
If you unexpectedly become ill during an insured business trip, we reimburse the treatment costs (even if the originally planned end of your trip is already past) until such time as we can transport you back to Austria, for a maximum of 90 days following the occurrence of the insured event.
With TravelCover you can choose between “Europe” and “worldwide” as the area of validity. The “Europe“ area of validity includes Europe in the geographical sense, all states and islands bordering on the Mediterranean, Jordan, Madeira, the Azores, the Canary Islands and Russia.
These states are, precisely: Egypt; Albania; Algeria; Andorra; Belgium; Bosnia and Herzegovina; Bulgaria; Denmark including the Faroe Islands (not Greenland); Germany; Estonia; Finland; France (excluding the overseas territories); Greece; Great Britain and Northern Island including the Shetland Islands, the Orkney Islands, Gibraltar, the Channel Islands and the Isle of Man; Ireland; Iceland; Israel including the Gaza strip, West Jordan and the Golan Heights; Italy; Jordan; Kosovo; Croatia; Latvia; Lebanon; Libya; Liechtenstein; Lithuania; Luxemburg; Macedonia; Malta; Morocco (not the western Sahara occupied by Morocco); Moldavia; Monaco; Montenegro; the Netherlands; Norway including Spitzbergen; Bear Island and Jan Mayen Island; Austria; Poland; Portugal including Madeira and the Azores; Romania; Russia; San Marino; Sweden; Switzerland; Serbia; Slovakia; Slovenia; Spain including the Canary Islands, the Balearic Islands, Ceuta and Melilla; Syria; the Czech Republic; Tunisia; Turkey; Ukraine; Hungary; the Vatican State; Byelorussia; Cyprus.
The “Worldwide” area of validity includes all countries of the earth.
The family tariff applies to up to 7 persons travelling together, not more than 2 of whom are adults (18th birthday before the date of the start of the trip).
These persons do not have to be related to each other. A joint residence is not required.
When the premium is being calculated the family tariff is automatically proposed if this is more favourable for you than the single tariff and you enter a maximum of 7 persons of whom not more than 2 are adults.
If you would like to insure children and more than 2 adult persons, you can also combine the family tariff with the single tariff, for example: Married couple with 4 children under 18 and grandmother
Provided you have not started your trip, you can take out a TravelCover policy. If you take out cover via the Internet site, your insurance policy and the complete information will be displayed for download immediately and sent to you by email by way of confirmation.
please fill in your policy data, it will be transferred together with your GPS-located address in case of emergency
The shortest connection to our emergency center, works even offline without internet access
Reisedoc, 24/7 connection to Austrian medical advice abroad
Simple and quick claims notification