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After sending the claim form, we will contact you as soon as possible and give you further information about what to do next.


Mo-Fr 08:00 - 17:00
Phone +43 1 317 25 00

Adress: Claims-Management, Kratochwjlestraße 4, A-1220 Wien

Product & General Enquiry

Enquiries by telephone or email, Mo-Fr, 08:00 - 17:00 h
+43 1 317 25 00
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Postal address: Kratochwjlestraße 4, A-1220 Wien

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Tele-Traveldoc and Emergency App

  • Enter your policy number. In an emergency, it will be transmitted along with your current address via GPS tracking
  • The shortest connection to the emergency call center, works even without internet access
  • Tele-Traveldoc, a 24/7 connection to the Austrian doctor for quick medical advice when travelling
  • Simple and quick transmission of a claim
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