In the regular customer satisfaction analysis, Europäische Reiseversicherung in 2020 was able to achieve an excellent satisfaction value with an average of 1.24. This analysis is based on an online survey of our customers about the satisfaction with the claims processing. Here you will find some of the partly very personal feedback.
Professional help in our situation
I would like to thank you very much, also on behalf of my wife, for the professional help in our situation. I would like to emphasize that traveling in Economy Class would have been impossible due to our injuries, and it was still very exhausting for both of us. We will not forget this support and we would like to express our sincere and heartfelt thanks again for the prompt and very simple / unbureaucratic discussion.
During my journey and illness
Thank you so much for everyone who helped me during my journey and illness !! Thank you for the great, fast and loving care! It was really reassuring to know that whoever was there was helping and also that you could only concentrate on being sick and everything else was taken care of!
Tele-Traveldoc and Emergency App
- Enter your policy number. In an emergency, it will be transmitted along with your current address via GPS tracking
- The shortest connection to the emergency call center, works even without internet access
- Tele-Traveldoc, a 24/7 connection to the Austrian doctor for quick medical advice when travelling
- Simple and quick transmission of a claim
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