All information on this insurance product, such as Insurance Product Information document, Coverage description with insured benefits and premiums, Terms and Conditions as well as withdrawal rights, complaints procedure and data processing can be found by clicking Product information.
Mr Günther D books a trip to Greece and takes out an Annual CompleteCover policy from Europäische Reiseversicherung. While swimming, Mr D feels a burning pain in his knee. When the pain increases he is taken to the local hospital, where a meniscus tear is diagnosed. He is taken to Austria by ambulance jet. The costs in the amount of 10,863 Euros, comprising the hospital costs, return transport costs and unused travel services, are paid by Europäische Reiseversicherung.
191 Euros is refunded by social insurance.
The insured sums listed in the coverage description apply to each trip and limit the insurer's benefits for all insured events.
Yes, the insurance cover is active when the insured person is traveling outside their municipality of residence.
If you apply for a multi Travel Insurance online, a confirmation of your application will be displayed immediately. You will also receive this confirmation by email within the following few minutes. Following positive processing of your application, in the next few days you will receive by post your insurance policy with scope of benefits, conditions of insurance and emergency card.
The insurance cover applies worldwide, with the exception of North Korea, Syria, Venezuela, Crimea and Iran. The insurance covers the first 42 days of each holiday and business trip. Upon completion of the additional package „Duration of trip“ the insurance covers the first 84 days of each holiday and business trip. Insurance coverage begins when you leave your main residence, a second residence or your regular place of work and ends when you return to one of the named locations or when the insurance has expired beforehand. Travel between the aforementioned locations is not covered by the insurance. field work activity is not considered a trip and is therefore not covered by the insurance.
If you unexpectedly fall ill during an insured trip, we reimburse the costs of inpatient treatment, even if the originally planned end of the trip has already passed, until we can transport you back to Austria.
The insurance period is one year. Unless notice of termination is given by one of the contracting partners not later than one month before the expiry of the insurance agreement, the agreement is renewed for a further year.
You have the option to extend the benefits of the Annual-CompleteCover individually with the following additional packages:
It is a precondition for cover that the insured person has their normal place of residence in Austria or South Tyrol. The insured persons can be travelling separately or to different destinations at the same time.
The list of all insured reasons for cancellation can be found in insurance terms and conditions. The most important reasons are:
If an insured event occurs (e.g. a person falling sick), the following insured co-travellers can also cancel:
Yes, insurance also applies for business trips. If you are looking for cover for business luggage and the exercise of a professional manual activity, we recommend the additional package "Business luggage & manual activity".
Due to the current political and military situation, the sanctions, airspace closures and deactivated payment facilities we currently do not offer insurance for travel to Ukraine, Russia or Belarus.
For any trip abroad please inform yourself also about the current country-specific security advices of the Ministry of Foreign Affairs: https://www.bmeia.gv.at/reise-services/laender/
please fill in your policy data, it will be transferred together with your GPS-located address in case of emergency
The shortest connection to our emergency center, works even offline without internet access
Reisedoc, 24/7 connection to Austrian medical advice abroad
Simple and quick claims notification