Cancellation- and accident cover for hotelbookings

Hotel Cancellation Plus can also be taken out for business trips.

Hotel Cancellation Plus insures the trip booked at the time of conclusion of the insurance - e.g. hotel or rental arrangement. Additionally booked benefits and travel expenses can be insured.

If you take out Hotel Cancellation Plus via our Internet site, your insurance policy will be displayed immediately by way of confirmation. You will also receive your policy by email within the following few minutes. In your insurance policy you will find full information on the insurance you have taken out, and the link to the information sheet, so that you can call up full information on the product at any time.

The list of all insured reasons for cancellation can be found on Product information page. The most important reasons are:

• suddenly occurring serious illness, serious health consequences resulting from an accident or death of the insured person or family members;
• serious damage to your property at the place of residence as a result of act of God or criminal act of a third party;
• loss of job without fault, as a result of notice of termination issued by the employer.

Who is authorised to cancel?

If an insured event occurs (e.g. a person falling sick), the following insured co-travellers can also cancel:

• family members of the insured person affected;
• a maximum of three additional persons per insured event.

Generally, the insurance should be taken out at the same time as the journey is booked. If the insurance is taken out on the basis of an insurance offer which has been sent with the booking confirmation, insurance taken out not later than five days after the journey is booked is deemed to have been taken out at the same time as the journey is booked.

If insurance is taken out after the day on which you make your travel booking, a “waiting period” applies in respect of cancellation benefits, i.e. the cancellation cover applies only from the 10th day after the insurance has been taken out (except in the case of accident, death or Act of God).
For example: if you book your summer holiday in January and take out travel insurance on 1 March, the cover in respect of cancellation does not start until 11 March.

If you take out cover via the Internet site, your insurance policy will be immediately displayed and sent to you by email by way of confirmation.