• CompleteCover Complete Information (pdf)

Here you will find in one document the legally standardized insurance product information document, the Fact Sheet with basic information about benefits, premiums and insurance conditions as well as the Information on Withdrawal, Complaints and Data Processing. 

• Trip cancellation and trip interruption: with comprehensive reasons for cancellation and interruption
• Trip delay: additional costs for accommodation, meals and subsequent travel
• Travel luggage: new value cover in the event of damage or loss, reimbursement of costs in the event of delayed luggage
• Search and rescue: in the event of accident and distress at sea or in mountains up to € 80,000
• Travel health insurance abroad: reimbursement of costs incurred, e.g. for outpatient and inpatient treatment up to € 1,000,000, organisation and coverage of costs for transport home
• Travel personal liability up to € 750,000
• Assistance in the event of arrest or threatened arrest abroad
• 24-hour emergency service and immediate assistance worldwide

Dietmar P. books a trip to the USA. He takes out a CompleteCover policy when he makes the booking.

In the very first week of his holiday, Mr P. falls and breaks his leg above the knee. He is immediately taken to the nearest hospital, where he is given emergency medical treatment including an emergency operation. He is flown back to Austria by ambulance jet.

The entire costs of Euro 125,000, consisting of hospital costs (Euro 63,100) and the costs in regard to the ambulance jet (Euro 61,900), are paid for by Europäische Reiseversicherung.

What to do in case of emergency

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