CLAIMS
MY CLAIM
Claiming Online
File your claim easily online
QUICK HELP
Tele-Traveldoc consulting
Travelmedicine consulting service
Emergency assistance
Worldwide 24-hour emergency assistance in German and many other languages on +43 1 50 444 00
Ausgewählte Links:
FAQs
TravelMagazine
Contact
Download
TRAVEL INSURANCES
TRAVELER FAVORITES
Annual-CompleteCover
For all trips in a year, top travel and cancellation protection
CompleteCover
Carefree insured with cancellation protection and medical benefits
Annual-TravelCover
Medical treatment abroad for all trips in one year, no cancellation benefits
Hotel Cancellation Plus
Cancellation and accident insurance for one hotel stay
TravelCover
Medical treatment and services abroad, no cancellation benefits
CancellationCover
including benefits in case of trip interruption for your journey.
HIGHLY RATED BY PEERS
Hotel Cancellation Premium
Our top cancellation and accident package for your hotel stay
CoachRailCar-CompleteCover
for self-drivers traveling in Europe
SchoolTripsCover
for pupils and teachers to secure school trips
CourseSeminarConference CancellationCover
Assumption of the cancellation costs
EventTicket-CancellationCover
for theatre tickets, sporting events, starting and entrance fees for marathons
Corporate Travel Insurance
For business trips, no cancellation insurance included
Ausgewählte Links:
FAQs
TravelMagazine
Contact
Download
WE COVER
EVERYONE COVERED
Worldwide and Europe
Preferring travel in Europe or worldwide?
City trips
Travel creates shared memories
Vacation in Austria
Skiing or hiking?
Package tour
All-round care during a package tour
Individually booked travels
Completely flexible
Last minute holidays
travel spontaneously
Travel longer
Travel for up to 11 months and take out online right away
Luggage and documents
Our travel luggage benefits
Sports travel
Go for it and make it real
Cruises
Vacation without the stress of planning
FROM SOLO TO SENIOR TRAVEL
Travel more often
Insures private and business trips
Travel as a couple
Travel creates shared memories
Travel on your own
No compromise
Family travel
Quality time for families
Businesstrips
Travel insurance for employees who travel a lot, combined for private and business trips
Travel with pre-existing medical condition
Nothing should stand in the way of your travel pleasure
Senior travel
Time to discover the world
Studying and travel
Explore the world, let's go!
Self-drivers
Self drivers on the go!
Events
Liability insurance is mediated by us
Ausgewählte Links:
FAQs
TravelMagazine
Contact
Download
TRAVELMAGAZINE
ABOUT US
WHO WE ARE
Press corner
Press releases, contact details and fotos
Company
Get to know us - our story, our team, and what drives us.
Introduction of new brand
What this rebranding means for you.
Ausgewählte Links:
FAQs
TravelMagazine
Contact
Download
FOR BUSINESS SECTOR
FOR COMPANYS
Business solutions
Tailor-made or to purchase online right away, you choose
For large companies
Tailor-made or to purchase online right away, you choose
Liability insurance
We broker liability insurance for companies in the travel industry.
Ausgewählte Links:
FAQs
TravelMagazine
Contact
Download

Will emergency phone numbers and contact channels change with the new name, Redion?

19.05.2026

The same emergency numbers and contact points remain unchanged following the name change from Europäische Reiseversicherung to Redion. Nothing changes operationally, and customers can continue to access services exactly as before, worldwide.

Technically necessary

These cookies are required for our website to function properly.

Name	Purpose	Lifetime	Provider
CookieConsent	Saves your consent to using cookies.	1 year	https://www.europaeische.at
fe_typo_user	Typo3 / Duration of session: IF an agency number or other information that is to be saved, or when the computer saves session data. This is not saved the first time the "bare" domain is called up. What was entered in the calculator for calculating the premium is also saved in the session memory: •durationOfTrip •numberOfInsuredPersonAdult •numberOfInsuredPersonChild •typeOfTransport	session	https://www.europaeische.at
MultiSession_xxxxxxxxxx	Secure2 Technical session cookie, connection: Secure, expires after one hour. Is required for technical session management. xxxxxxxxxx stands for a randomly generated number. A SessionId that is renewed with each call is saved.	1 hour	https://www.europaeische.at
compressed_view_mode_xxxxxxx	Additional infos provided open or closed/ duration of session	session	https://www.europaeische.at
incap_ses_xxxx_xxxxxxx	Used for session handling. The incap_ses cannot be disabled. HTTP requests are mapped to sessions using this cookie. (Re-opening the browser and accessing the same site is supposed to be considered a different visit).	session	https://www.europaeische.at
visid_incap_xxxxxxx	The cookie on which we relate sessions to a specific visitor (visitor representing a specific browser on a specific computer)	1 year	https://www.europaeische.at
AlteonP	Used for load balancing to distribute traffic across servers and ensure the website remains stable.	session	secure2.europaeische.at

Cookies from US providers

With help of these cookies we strive to make our offer even more attractive for you. Using pseudonymised data from website users, user flow can be analyzed and assessed, giving us the opportunity to optimize website content and advertising. With the cookies Google Ads and Campaign Manager, as well as Facebook Custom Audiences (Facebook Pixel), it is possible that Google LLC or Facebook, Inc. and Microsoft, based in the USA process your data. The European Court of Justice found that the USA does not ensure an adequate level of data protection. There is therefore a risk that your data may be accessed by US authorities for control and monitoring purposes and that no effective legal remedies are available.

Name	Purpose	Lifetime	Provider
IDE	Contains a randomly generated user ID. Using this ID, Google can recognize the user across different websites across domains and display personalized advertising.	1 year	doubleclick.net
test_cookie	Is set as a test to check whether the browser allows cookies to be set. Does not contain any identification features.	15 minutes	doubleclick.net
_gcl_dc	This cookie is set when a user clicks on a Google ad on the website. It contains information about which ad was clicked so that successes such as orders or contact requests can be assigned to the ad.	90 days	Google
_fbp	Contains a randomly generated user ID and the time of your first visit. Using this ID, Facebook can recognize recurring users on the website and merge the data from previous visits.	90 days	Facebook
_fbc	This cookie is set when a user reaches the website by clicking on a Facebook ad. It contains information about which advertisement was clicked, so that successes such as orders or contact requests can be assigned to the advertisement.	90 days	Facebook
MUID	A Microsoft cookie containing a GUID (Globally Unique Identifier) assigned to your browser. Creates an anonymous profile based on the user's browsing habits without storing any personally identifiable information.	1 year	Microsoft
_uetmsclkid	This cookie is set when a user clicks on a Microsoft Bing ad and reaches the website. It contains information about the selection criteria used to display the ad, such as the search term used for the ad placement on Bing. This allows advertising success to be attributed to specific Bing campaigns.	90 days	Microsoft
_uetsid	Contains a randomly generated session ID. Using this ID, Microsoft can record multiple individual actions (page views, clicks, orders, etc.) as a single session (a single website visit).	1 days	Microsoft
_uetvid	Contains a randomly generated user ID. Using this ID, Microsoft can recognize returning users on this website and combine data from previous visits.	13 months	Microsoft
APISID/HSID/SAPISID/SID/SSID	Used by Google to store user preferences and verify the Google user account (e.g., for YouTube or Maps). They are also used for ad targeting.	13 months	google.com, google.at
__Secure-1PSID	Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google ads.	13 months	google.com, google.at
__Secure-1PAPISID	Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google ads.	13 months	google.com, google.at
__Secure-3PAPISID	Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google ads.	13 months	google.com, google.at
__Secure-3PSID	Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google ads.	13 months	google.com, google.at
__Secure-1PSIDCC	Security cookies used by Google to protect user data from unauthorised access.	1 year	google.com, google.at
__Secure-3PSIDCC	Security cookies used by Google to protect user data from unauthorised access.	1 year	google.com, google.at
SIDCC	Security cookies used by Google to protect user data from unauthorised access.	1 year	google.com, google.at
NID	Stores user preferences (like language) and allows Google to customise ads on their networks.	6 months	google.com
DV	Used by Google to store user preferences and information, such as map zoom level or search settings.	1 day	www.google.com
AEC	Ensures that requests within a browsing session are made by the user and not by other sites (protection against malicious bots)	6 months	.google.com
SOCS	Stores the user's cookie consent state for Google services (prevents Google from asking for consent multiple times).	1 year	.google.com
__Secure-BUCKET	Used to measure system performance and ensure efficient content delivery.	6 months	.google.com
_gcl_au	Contains a randomly generated user ID.	90 days	Google
_gcl_aw	This cookie is set when a user clicks on a Google ad on the website. It contains information about which ad was clicked so that successes such as orders or contact requests can be assigned to the ad.	90 days	Google

Statistics

All data sent to Google Analytics is redirected via a "filter server" within the EU. On this filter server, certain data such as your IP address and some browser characteristics are removed to protect your privacy before the remaining data is sent to Google Analytics.

Name	Purpose	Lifetime	Provider
_ga	Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and merge the data from previous visits.	14 months	Google
_gid	Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and merge the data from previous visits.	24 hours	Google
FPID	Replaces the standard tracking cookie for Server-Side analytics tracking to identify unique visitors.	13 months	.europaeische.at
FPLC	Allows the user's session to continue uninterrupted when moving between different domains (Cross-Domain Tracking).	20 hours	.europaeische.at
_ga_7BJH0BS4D6	Contains a randomly generated user ID. Using this ID, Google Analytics can recognize returning users on this website and combine data from previous visits.	13 months	europaeische.at