Who is behind the Travel Doc?
The Travel Docs are a group of experienced Austrian doctors who are available around the clock for customers of Europäische Reiseversicherung while traveling.
How does the Travel Doc work?
Even in cases of minor discomfort or small medical issues, no matter when or where in the world, you simply click the Travel Doc button in the MEINE URLAUBERIA app or call the emergency number of Europäische Reiseversicherung and you’ll be connected directly with a Travel Doc within a short time.
What happens in serious medical cases?
If it’s a serious illness, the traveler is fully supported and everything is done to ensure the best possible treatment — from doctor visits, hospital admission, monitoring of medical care, and intensive support to repatriation, sometimes even by air ambulance, and immediate evacuation if necessary.
What are the benefits of the Travel Doc?
A short chat with the Travel Doc can save you the trouble of searching for a doctor, checking opening hours, waiting in places with infection risks, dealing with language barriers, and explaining your symptoms. A confidential conversation with an experienced Travel Doc under medical confidentiality can work wonders.