The most important insured reasons for cancellation are:
- unexpectedly occurring serious illness, serious health consequences resulting from an accident or death of the insured person or family members. Family members shall be the spouse (or registered life partner or live-in partner in a joint household), the children (stepchildren, children-in-law, grandchildren, foster children, adopted children), the parents (step parents, parents-in-law, grandparents, foster parents, adopted parents), the siblings, stepsiblings and brothers-in-law and sisters-in-law of the insured person; in the case of registered life partner or live-in partner in a joint household also their children, parents and siblings.
- existing illness of the insured person or family members, if it unexpectedly becomes medically acute;
- failure of the insured person to progress to the next school level, in the case of a class trip;
- necessary repetition of a failed examination at a school/university by the insured person, provided that the repeat examination takes place unexpectedly during the trip period or within 14 days of the scheduled end of the trip and the trip was booked before the date of the failed examination;
- unexpected change of school or leaving of school by the insured person before the date of travel of the insured journey.
All insured reasons for cancellation can be found on Product Information.
Who is authorised to cancel?
The insurance covers the event for the insured person affected.