What reasons for cancellation are covered, and who is authorised to cancel?

The list of all insured reasons for cancellation can be found in Product information. The most important reasons are:

  • unexpected illness, health consequences resulting from an accident or death of the insured person or family members. Family member means a spouse (or registered partner or cohabiting partner), children (stepchildren, children-in-law, grandchildren, foster children, adopted children), parents (step parents, parents-in-law, grandparents, foster parents, adoptive parents), siblings, stepbrothers and sisters-in-law of the insured person; for a registered partner or cohabiting partner living in the same household, this also includes their children, parents and siblings.
  • serious damage to your property at the place of residence as a result of act of God or criminal act of a third party;
  • traffic accident involving the private vehicle on the direct way to the booked event.

Who is authorised to cancel?

If an insured event occurs (e.g. a person falling sick), the following equally insured accompanying persons may also cancel:

  • family members of the insured person affected;
  • a maximum of three additional persons per insured event.