The list of all insured reasons for cancellation can be found in Product information. The most important reasons are:
- unexpected illness, health consequences resulting from an accident or death of the insured person or family members. Family member means a spouse (or registered partner or cohabiting partner), children (stepchildren, children-in-law, grandchildren, foster children, adopted children), parents (step parents, parents-in-law, grandparents, foster parents, adoptive parents), siblings, stepbrothers and sisters-in-law of the insured person; for a registered partner or cohabiting partner living in the same household, this also includes their children, parents and siblings.
- serious damage to your property at the place of residence as a result of act of God or criminal act of a third party;
- traffic accident involving the private vehicle on the direct way to the booked event.
Who is authorised to cancel?
If an insured event occurs (e.g. a person falling sick), the following equally insured accompanying persons may also cancel:
- family members of the insured person affected;
- a maximum of three additional persons per insured event.

