“What happens if I get sick while on holiday?”
“Who arranges my return if I can’t travel on my own?”
“What exactly is a medically necessary repatriation – and how does it work?”
These are common questions many Austrians ask before traveling – especially for long-distance trips or active holidays. The good news: with the right travel insurance and a bit of preparation, you’re well protected even in emergencies. This article explains everything you need to know about medical repatriation – clearly and with practical tips.
What Is Medical Repatriation – and When Is It Needed?
Medical repatriation ensures your safe return to Austria after a health incident abroad – with or without medical assistance. There are two main types:
- Medically necessary repatriation: When adequate treatment isn’t available locally or recovery is better ensured at home.
- Medically non-essential repatriation: When you’re fit to travel but need support – for example, due to limited mobility.
The goal is always the same: to bring you home safely and under the best possible conditions.
What to Do in Case of a Medical Emergency Abroad
If you fall ill or have an accident while traveling:
- Contact a local doctor or hospital immediately.
- In emergencies, dial the local emergency number – usually 112 in Europe.
- Notify your travel health insurance provider as soon as possible.
The medical team from your insurer will coordinate with local doctors to assess whether and how a repatriation should take place.
Types of Medical Repatriation
1. Repatriation Without Medical Escort (Not Medically Necessary)
Typical for minor injuries such as:
- Sprains
- Bone fractures (e.g., arm, wrist)
- After outpatient treatment
Possible transport options:
- Taxi
- Ambulance
- Train
- Commercial flight
If you can’t travel independently, arrangements will be made for your comfort – such as extra legroom or a reclining seat. Medical staff may accompany you if needed.
2. Repatriation With Medical Escort (Medically Necessary)
Required for serious conditions or when vital organs are affected, such as:
- Cardiovascular diseases
- Strokes
- Stabilized but severe illnesses
Transport options:
- Ambulance
- Commercial flight with medical escort
- Stretcher (if necessary)
A doctor or nurse will accompany you, monitor your condition, and administer medication if required.
3. Repatriation by Air Ambulance
Used in critical cases, such as:
- Multiple severe injuries
- Illnesses in countries with inadequate medical care
How it works:
- Specially equipped aircraft with a medical team (emergency doctor, nurse)
- Direct transfer from hospital to aircraft and then to the destination hospital
- Intensive care-level monitoring throughout the journey
What Happens to Your Travel Companions and Luggage?
- Travel companions: One insured person may accompany you home.
- Minor children: A guardian can be arranged to escort them home.
- Luggage: Your travel bags will be safely returned.
Travel Smart: Tips for Peace of Mind
Your Austrian e-card isn’t enough abroad. You need travel health insurance that includes:
- Medically necessary repatriation
- Medically justifiable but non-essential repatriation
- Air ambulance for severe cases
- Return of travel companions and luggage
- 24/7 emergency hotline or mobile app
Conclusion: Travel Safely with the Right Coverage
Medical repatriation doesn’t have to be a concern – it’s a sign of good planning. With the CompleteCover plan from Europäische Reiseversicherung and a clear understanding of what to do in an emergency, you can enjoy your trip with peace of mind. This coverage includes medical care abroad, repatriation, search and rescue costs, and trip cancellation protection.