From 1907 through to the 21st century, the historic events are reflected in the corporate history of Europäische Reiseversicherung. It is also a history that is marked by entrepreneurial spirit, progress, expansion and innovation.

1907- 1970

1907: On 9 May 1907, Max von Engel founded the Europäische Güter- und Reisegepäckversicherung AG in Budapest. Share capital: 300,000 Krones.

1908: Appointment of an Austrian management headquartered in Vienna.

1910: First contract with the Austrian state railway company.

1923: Founding of the independent Austrian joint-stock company headquartered in Vienna. Founding of companies under the same name in other countries.

1939: Share capital transferred to Europäische Berlin.

1946: Provisional founding, by special authorisation, of the Europäische Güter- und Reisegepäckversicherungs-AG headquartered in Vienna.

1947: Re-founding of Europäische Vienna. Share capital 250,000 ATS

1960: Terms for baggage insurance changed.

1961: Cooperation agreement with the Austrian Automobile Club ÖAMTC.

1970: The increasing number of cars and the growth in travel in the 1960s induce a redrafting of the general insurance terms.

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1981- 2000

1981: First-loss policies introduced.

1984: Insurance card introduced.

1985: Europäische becomes a member of IAE (ETI Group).

1986: Care Consult becomes a subsidiary of Europäische.

1988: The insurance shareholders Bundesländer, Wiener Allianz and Wiener Städtische withdraw from Europäische.

1991: Premiums increase over 27% up to the Gulf crisis.

1999: Premiums triple in the 1990s following the Gulf War.

2000: Dr Martin Sturzlbaum appointed CEO. Europäische focuses on incoming and business customers with its products Holiday in Austria, Welcome to Austria and CTI. Europ Assitance becomes a partner of Europäische.

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2001- 2010

2001: Europäische sets its sights on the Internet.

2002: The travel safety policy, with all important information, is introduced. GULET Touropa Touristik joins as a new cooperation partner.

2003: Europäische welcomes its 1,500th partner in the hotel industry.

2004: Concluding travel insurance over mobile phones now possible for the first time.Concluding travel insurance over mobile phones now possible for the first time.

2005: Introduction of the year-round travel protection product with customised packages for cancellation, health, accident and baggage insurance.

2006: New branding for Europäische.
Opening of a branch in Slovakia.

2007: Market entry of Europäische as majority shareholder in Russia and Ukraine. Celebrations at Vienna’s city hall for the 100th birthday of Europäische Reiseversicherung.

2008: Mag. Wolfgang Lackner appointed member of the Board and CFO of Europäische.

2009: the new Komplett-Schutz Plus (Comprehensive Coverage Plus) product enhances the product range with additional cancellation causes and significantly higher insured sums. The additional service Storno Check (Cancellation Check) gives holidaymakers a second chance. Relocation to Kratochwjlestraße 4 in the 22nd district. Premium revenues pass the magical 50 million euro mark for the first time.

2010: Coverage of the Slovenian market from Austria. Sale of the majority shares in Russia and Ukraine to the second-largest shareholder of Europäische, ERV-München.

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2011 - 2020

2011: Europäische Reiseversicherung gets a new look following a CI relaunch. Expansion of the product range for trips abroad by a Plus variant for all packages, with higher sums insured and an expanded scope of coverage.

2012: Europäische Reiseversicherung expands its insurance offering for holidays in Austria by a premium variant and a cheap package.

2013: re-launch of the Plus+ products for trips abroad with significant changes and improvements! Re-launch of the Slovenian website

2014: On 10/06/2014, Mag. Wolfgang Lackner becomes the new chairman of Europäische. Mag. (FH) Andreas Sturmlechner joins the board. Dr Martion Sturzlbaum gives up his position as CEO. New annual business travel insurances for small and medium enterprises (SMEs) are introduced. Re-launch of year-round travel insurance for private persons.

2015: For the sake of unified geographic control, the successfully developed branch in Slovakia is sold to Generali Slovakia on 01/01/2015. The yearly general assembly of the European Travel Insurance Group (ETIG) is held in Vienna in April.

2016: The website of Europäische is redesigned and equipped with an online travel insurance advisor. The new cancellation and travel product Bus-/Bahn-/Auto+Schutz (Bus/Train/Car+ Protection) is added to the product range for trips abroad. With the MEINE URLAUBERIA app, Europäische presents an innovative service offering travellers more security, a better overview and more added value.

2017: Europäische Reiseversicherung celebrates its 110th birthday.

2018: The new travel insurance standard: Structural simplification of short-term products.
The specialist magazine “Der Börsianer” names Europäische Reiseversicherung as the best Austrian specialist insurer. With 1st place as “Best Special Insurance” and also 3rd place in the “Best Insurance” category, it achieved top placements.

2019: Europäische Reiseversicherung is named "Industry Champion 2019" in the industry monitor created by the Society for Consumer Studies GmbH (ÖGVS) in cooperation with News magazine, the largest Austrian ranking in the area of ​​customer satisfaction.

2020: In the middle of the ´Corona year´, the Europäische Reiseversicherung is developing an innovative service for its customers that is included in medical service packages, the 'Reisedoc' or Tele-Traveldoc. Traveling with a doctor - always with you on your smartphone.

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2021 - 2030

2021:  Successful completion of the swITch project and successful commissioning of new modern IT systems. Building on this, Europäische is reorganizing itself and creating three strong competence centers for the highest service levels and optimal customer and partner benefits. Creation of a clear and transparent structure within Europäische Reiseversicherung. All travel insurance products are relaunched, their structure to be clearer and simpler, the services adapted to the modern needs of travelers, service Tele-Traveldoc included in all medical packages.

Europäische Reiseversicherung is Austrians leading Travelinsurance

Intensive cooperation with our business partners, the development and expansion of new sales channels and, above all, the focus on the needs of our customers and partners.

Tele-Traveldoc and Emergency App

  • Enter your policy number. In an emergency, it will be transmitted along with your current address via GPS tracking
  • The shortest connection to the emergency call center, works even without internet access
  • Tele-Traveldoc, a 24/7 connection to the Austrian doctor for quick medical advice when travelling
  • Simple and quick transmission of a claim
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Screen Design of Meine Urlauberia App

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